Shipping & Returns
At Giggle Buns, we want every little one to love what they wear. If something isn't right, we will make it right. Please read the policy below before placing your order.
Returns Policy
We accept return or exchange requests within 7 days of delivery. To be eligible, the item must be unworn, unwashed and in its original condition, with all tags and packaging intact. Items that show signs of wear, washing, alteration or damage after delivery cannot be accepted.
To start a request, email us at info@gigglebuns.in with your order number and a few photos of the item. Our team will confirm the next steps within 2 working days.
Size Exchange Policy
If the size doesn't fit, we are happy to exchange it for another size, subject to stock availability.
- One free size exchange is offered per order.
- The customer arranges and pays for the return shipping of the original item.
- Once the exchange is approved, Giggle Buns pays the shipping cost to send the replacement to you.
- If the requested size is out of stock, we will offer a credit note or a refund instead.
Faulty or Damaged Goods
We check every piece carefully before it leaves us. If your item arrives faulty, damaged or not as ordered, please email info@gigglebuns.in within 7 days of receiving it, with your order number and clear photos of the issue.
All items reported as faulty are inspected on receipt. Items showing normal wear and tear, washing damage or misuse will not be treated as faulty. If the fault is confirmed, we will send a replacement where stock is available, and we will bear the return shipping cost for faulty items.
Refunds and Contact
If we cannot offer a replacement, you can choose a credit note or a refund of the item's purchase value. Approved refunds go back to the original payment method and may take up to 7–10 working days to reflect, depending on your bank or payment provider.
For any questions about an order, write to us at info@gigglebuns.in. Please mention your order number so we can help you quickly.